At Roya, we recognize the importance of protecting the privacy of all customers or users who visit websites hosted or launched under Roya. Therefore, we believe it is important to inform you how we use your personal data and provide you with choices regarding the use of that data. For these reasons, we encourage you to read this Privacy Policy carefully. It applies to individuals who visit the Roya website accessible at www.rouyastore.com, as well as any other Roya sites or web pages accessible through the main site or promotional sites hosted or sponsored by Roya — such as microsites or third-party social media service pages — particularly for consumers in the Middle East. When you subscribe to our website or stores, you may receive Roya product announcements and newsletters via the email address you provided, as well as contact and identity details. Therefore, personal data must be provided to receive our messages. Please ensure your data is accurate, and if any changes occur, notify us promptly or update it online. We are committed to protecting your privacy. Except as stated in this policy, we do not sell, trade, or rent your personal data to any third party.

We may collect and store personal data such as your name, email address, mailing address, phone number, gender, date of birth, personal interests, product reviews and ratings, etc. When you subscribe, you will receive our newsletters and can raise questions, interests, or participate in contests, promotions, or surveys. We may also combine this data with information obtained from your activity in our stores, via phone, from joint marketing partners, unrelated third parties, or other brands we own. Additionally, some technical information is automatically collected when you interact with this website, such as your IP address, browser details, ISP, referral/exit pages, operating system, date/time stamps, clickstream data, and referrer domain names. We also gather data on traffic and site usage.

Your personal data will primarily be stored and processed automatically to inform you via email or SMS about our products, services, promotions, and events organized or sponsored by Roya. It may also be used for managing contests, promotions, surveys, and to provide you with related products or services (e.g., awarding a prize you may have won).

We engage third parties for services related to operating our business. Examples include marketing, public relations, promotional material distribution, surveys, contests, website evaluation, and data analysis. We provide personal data to these third parties solely for the services they perform. These parties may also collect information directly from your use of our site, but they are prohibited from exploiting it beyond non-personal aggregate data. We may also share aggregated demographic information with partners and advertisers, which cannot be used to identify individuals.